February 8, 2021

How to build an Online Medicine Delivery App

February 8, 2021

How to build an Online Medicine Delivery App

The online medicine delivery app is on a boom and have taken up the pharmacy industry by storm. The on-demand medical delivery app has been helpful for the people in terms of saving time they take to go to the chemist shop to buy medicine. The online medicine delivery app also provides attractive offers and discounts over the medicines and delivers as per scheduled time. The on-demand medical delivery app or online pharmacies or Online medicine delivery applications are a game-changer in the world of medicines, as it enables the customers to get doorstep delivery. With several medicines available for a certain issue, one can browse through the one that suits their needs the best and buy that. Secure payments can be instantly made, which does not even require the customer to have cash present with them all the time.

If we talk about the numbers, there are almost 60 online medicine delivery businesses in India. People also love the fact that they do not have to go to the local store and can get their medicines sitting on their couch. The online medicine apps also have other benefits which we will explore below.

Benefits of Online Medicine Delivery Apps

On-demand medicine delivery apps having multiple benefit for customers, pharmacies, and local businesses. If you’re having an app idea for online medicine delivery business, go through the below benefits.

If you’re a Customer

  • You can get your medicines while sitting on your couch.
  • The apps offer great discounts and other incentives like free shipping.
  • Get reminders about your medicine needs.
  • Access a vast range of information on prescription drugs and medicines.

If you’re a Pharmacy

  • Pharmacies can have an online presence and increase their customer base.
  • They can attract new customers and reach new geographical locations.
  • Search medicines and look for generic alternatives.
  • Stores can manage their inventory digitally and get helpful reminders and notifications on expiry dates.
  • Offer different schemes and marketing campaigns to customers.
  • Provide a superior level of customer service.
  • Advantage or refill orders from repeat customers
  • Top Online Medicine Ordering Apps

Here are the must have features for your online medicine delivery app or on-demand medicine delivery app.

Customer App

User Registration

Customers can sign up through social accounts, mobile number etc. Easy sign up is the key feature for an app like this.

Search Engine

Search medicines through the categories, name, composition, brands.

Add to Cart

Customers can cancel the service anytime in case of mind change.

Loyalty Points

Customers get loyalty bonus points, rewards cards on shopping medicines.

Upload Prescriptions

Customers can take the photo of their prescription and upload it.

Ask Experts

Customers can ask the questions and gets the answers from health professionals.

Track Your Order

Customers can track the status of the order dispatched through tracking id.

Make Payments

Easy payment options through cards, online banking, and mobile wallet.


Repeat your previous order for easy ordering.

Push Notifications

Keep your customers engaged by notifying them about latest offers, discounts etc.

Real-time support

In app support with bots for real-time assistance.

Feedback and Reviews

Let user mention their views to improve your app.

Vendor App (For Medical Shop)

Sign Up

Easy on boarding or quick registration process of pharmacists.

View Ratings and Reviews

View individual user reviews, app’s reviews and star and manage them.

Manage Information

Pharmacists can compile and maintain information of all medicines.

Order Management

Streamline the order processing, returns & refunds, info on billing & payments.

Manage Product Details

Manage products details like composition, expiry date, user review etc.

In App Messaging

Gather feedback, solve problems, give advises and use in-app messaging as a marketing tool.

Product Listings

Pharmacists can upload and feature product image, cost and category.

Manage Prices

Easily manage selling and conditional pricing for your products.

Show Similar Products

Display related products by tag to increase the likelihood of purchase.

Manage Discounts

Create, manage, and edit discount codes to increase customer sales.

Real-time support

In app support with bots for real-time assistance.

Delivery App (For Delivery Boy)

Delivery executives are the backbone of the on-demand delivery business. If they get a comfortable experience with the app, they will be able to provide on-time delivery to keep your clients satisfied. The app allows the driver to create a profile and update it as per the requirement. The delivery driver can handle multiple orders at the same time through alerts sound and notification. With the integrated Google Map your driver can easily find the shortest route to reach your clients and delight them.

Admin Panel


A web-based dashboard to manage and view all ongoing orders, active pharmacists and customers.

Manage Orders

View all ongoing orders, check their tracking status, and manage them all at one place.

Marketing Tools

Admin can give offers, discounts, set loyalty points and lure the customers.

Manage Payments

Create new discounts, offers, and manage payments.

Content Management

Administrate content on website and app for FAQs, terms & conditions and many more.

Reporting & Analytics

Catalyse actions and fasten the decision-making process through data driven insights.

Manage Users

Admin can create an inventory of aggregators and customers and manage them on a single platform.

How online medicine delivery app works?

An online medicine delivery app enables pharmacy industry an online medicine selling platform through the app. Using this app, the users can browse through the various categories of medicines, and much more. Once the customer has chosen the desired medicine, he can easily schedule the delivery time of his order. The delivery can either be handled from the retailer’s end or he could hire a 3rd party delivery service to execute all deliveries.

Building an online medicine delivery app like Practo, 1mg, Netmeds, Bookmeds, Yodawy, SmartMedics, WeChemist, BrownPacket, PharmEasy, Myra Medicines

Looking to start developing an online medicine delivery business? If you have decided to build an medicine delivery app, it will require a team of people who will work collectively to develop this app. One of the first questions once you decide to create an app. Whether you are launching your start-up or would like to digitize your current company, you will need to hire an app developer to accomplish your business goals.

A list of required team members has been shared below:

Business Analyst

A business analyst is a person who analyses an organization or business domain (real or hypothetical) and documents its business, processes, or systems, assessing the business model or its integration with technology.

Project Manager

A project manager is accountable for the success or failure of a project. Typical responsibilities of a project manager include:

Planning, Executing, and Closing Projects — defining the project, building its comprehensive work plan, and managing to the budget.

Managing Teams — facilitating commitment and productivity, removing obstacles, and motivating team members

Managing Expectations — aligning projects to business goals, managing stakeholders, and communicating project status, milestones, and unexpected difficulties effectively

UI/UX designer

A UI/UX designer works on user experience and interface both very closely. They encompass all aspects of the end-user’s interaction with the company, its services, and its products.

Mobile App Developers

The front-end is the native mobile app an end-user will use. In most cases, mobile apps consist of interactive user experiences that use an API and a back-end for managing data. In some cases, when an app needs to allow users to work without internet access, the app may utilize local data storage.

Back-end developers

Back-end Developers create, code, and improve the server, server-side applications, and databases that, when combined with front-end codes, help create a functional, seamless experience for the end-user. They study industry trends, create, or improve back-end processes and codes, and work with others to design a better program.

QA engineer

Performing thorough quality assurance (QA) testing during the mobile app development process makes applications stable, usable, and secure. To ensure comprehensive QA testing of your app, you first need to prepare test cases that address all aspects of app testing.

For an audio streaming app, a bunch of programming language is highly required.

Tech stack for an audio streaming app

Programming Language: ROR

Frameworks: Native

Server: Ngnix

Cloud Storage: Amazon S3

Cloud Environment: Amazon Web Services (AWS)

Database: MySQL

Navigation: Google Map

Approximate cost with the listed feature in this guide

The cost of developing the Online Medicine Delivery app may range between $12,000 and $18,000 depending on the features and business goals. It is obvious that the final price can vary depending on the location of the development team. Let us say for example if you hire a company situated in Australia or Western Europe, then the cost of development may rise to thrice of the above range.

Having an online medicine delivery app or on-demand medicine delivery app idea?

We have a team of developers having experience in on-demand delivery apps. Our team is developing scalable and prominent solution in iOS and Android of different complexities. Feel free to comment or write us in case of any queries.

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