On-demands App for Home Services is the substitute for robots which usually seems overwhelming in animated cartoons and TV series. We all know how on-demand apps have disrupted the majority of traditional industries. From the way we travel, eat, shop, and even date, all have undergone a tremendous change. Before we understand the features of on-demand home services apps, let us start from the basic at what exact services that it provides. As the name suggests it serves as a platform where you can hire professionals for all your household chores at your fingertips. Like all other on-Demands, it is inbuilt with all the essential functionalities. Building an on-demand application for home service is still in its nascent stage; however, there are already some established names in it. TaskRabbit, Thumbtack, and Handyman are well-known services in this vertical.
All these apps are gradually gaining traction and one of them could well be as big as Uber. Crucial strategies to grow as a top home service app.
Identify customers’ needs.
Before you start your on-demand app development, it is imperative to understand your target audience and their needs. You can do this by conducting market research and surveys to understand what exact kind of services they are looking for.
On-demand home services identify customers need.
After gaining all the important information and insights you can strategize and set your goal in an efficient way.
Keep an eye on major players like TaskRabbit, Thumbtack, Uber, Urban Company, and Handyman.
Along with the knowledge of your customers’ need, it is equally important to know what your competitors are doing. Studying and analysing your competitors help you to get to know about the latest trends and features that they are using. It also maintains a healthy competition and motivates you to do more.
Punctuality is the key.
Since it is an on-demand service, time becomes an inevitable factor. If you are not providing services in the stipulated time, then you are doomed for sure.
However, if you provide them with service before or on time then that would make your customers happy & satisfied. Moreover, as a result they would promote your services to their friends & family.
Introspect about your app onboarding experience.
The competition in the world of on-demand mobile apps has attained new heights. Due to which it becomes especially important that you take your app onboarding seriously. You must ensure that the moment your user downloads the app he must get an experience which engages him as well as convinces him of the fact that it is adding some value.
Proper use of push notification & offers.
Usage of Push Notification is like a double-edged sword. Proper use of it can do wonders for your app; whereas wrong timing of Push Notification could annoy your user which may result in losing them. While sending Push Notification ensure that it does not look like a mindless advertisement, but a useful information which is of a user’s help.
Top Features to be kept in your On-Demand Home Service App are listed below:
Quick to get started with the app with email and social login options.
Seamless browsing experience for all the services available to the user.
View service details and instantly send a request for the desired task.
Answer simple questions to get better results for service professionals.
Offer your customers the choice to pick up a time slot for service delivery.
Customers get notified when their request is accepted by an expert.
Get paid securely from your customers via multiple payment options.
A mobile first and simplistic interface to provide an amazing user experience.
Rate & Review Service
Get useful feedback from your customers on the quality of service provided.
Users get options to manage their basic details, favourites and more.
Help & Support
In-app FAQs, onboarding tutorials and customer support options for help.
Create and manage the service list
Admin can create the service list and manage them by adding or removing the services offered by his business.
Manage and verify service providers
The business owners can verify the service providers and manage their details.
Price tagging for services
Admin can add the cost to each service and any additional cost details for the services.
Accept or reject requests
This feature allows the admin to accept or reject or reschedule the order for any service as per the vacancies available.
This feature gives the admin access to monitor everything such as number of orders, number of monetary transactions, number of users, cancelled orders, rescheduled orders, number of available services, etc.
Offering discounts for the services for customers make them avail services from your brand all the time.
Manage reviews and rating
Admin can manage the feedback from the customers through reviews and ratings. He can suitably correct and warn the service providers in case of any complaints from customers.
Monitor Reports and analytics
Moreover, the admin can monitor the analytics through history. It gives in-depth insights into the business and can download the report on a daily/weekly/monthly/yearly basis as per his choice.
Help and support
This feature appeals to users. You should provide all the details on how to use the app, order the services, how to gain discounts through vouchers or codes.
It is the must-have feature in any application that reminds users about any updates on limited period offers, new services, discounts, and deals, etc. It also used for sending notifications to customers about successful payment or unsuccessful payment.
Secure payment gateways
Every app must provide users financial information. Including multiple payment options such as credit card, PayPal, cash on delivery service, online payment etc drives more customers because of its availability and flexibility.
This is the key feature every on demand should have to track the order and it lets the users or customers track the progress of their placed orders.
Built-in chat and Real-time Support
This integration enables instant communication between the admin and users. Users can get all the details or answers for their queries on time with this chat application in the app.
Approximate cost with the listed feature in this guide
The cost of developing the On-demands Home Services app may range between $15,000 and $20,000 depending on the features and business goals. It is obvious that the final price can vary depending on the location of the development team. Let us say for example if you hire a company situated in Australia or Western Europe, then the cost of development may rise to thrice of the above range.
Having an On-demands Home Services app idea?
We have a team of developers having experience in on-demand apps. Our team is developing scalable and prominent solution in iOS and Android of different complexities. Feel free to comment or write us in case of any queries.